Are Retail Shows Right for You?

Tropical Bracelets by 2 Roses. Polymer clay. Photo John Lemieux Rose.

Tropical Bracelets by 2 Roses. Polymer clay. Photo John Lemieux Rose.

Selling your production jewelry at a retail show seems to be a “no-brainer”—you have work you want to sell and that’s where there are a lot of customers. But not everyone is cut out for retailing and not every show is “your” show. There are some things you should consider.

First, do you enjoy talking to people about your work? Are you energized by selling directly to a wearer? If you’re terminally shy, selling to the public might not be for you. (Though if you just hate “selling” you can look at last week’s post on some tips to make it less painful.) If you really can’t bear to talk to people, but retail sales seem like the best outlet, consider online sales. (You will still have to communicate with people—and this time via writing, which is even worse for some people than talking.) There’s always the option of hiring friend—or trading for jewelry—to work the show for you. However, most buyers at an art show want to talk to the maker. Otherwise, they can go to a gallery.

Second, is this your show? Always visit the show you want to enter before you lay down your entry fee. Look around. Who are the attendees? What’s their demographic as far as age, lifestyle, earning potential goes? Does your work fit with the products being sold in terms of price, style, materials? What is the environment like in terms of lighting, space, parking, security? Do sales appear to be good or are there more lookers than buyers? Can you determine why?

Third, how far away is the show and how will you get yourself, your booth, and your work there? Airfare, shipping, hotels can quickly add to the cost of a show. John and Corliss Rose, of Two Roses in Anaheim, California, only attend local shows in order to keep costs down. If you must attend distant shows, for whatever reason, you may want to limit the number of such shows you do a year. Or, if you like the gypsy life, outfit an RV with a shop so you can travel and work on the road.

ColorPop Bangles, by 2Roses. Polymer clay. Photo John Lemieux Rose.

ColorPop Bangles, by 2Roses. Polymer clay. Photo John Lemieux Rose.

Fourth, what are the costs? What is the potential return in sales or in marketing information? Do these outweigh the financial costs as well as the time lost in the studio?

Fifth, do you need the feedback you can only get from real customers? Are you introducing a new line or design? Are you trying to break into a new market or a new demographic, are you using a new material? Going into a retail show and meeting customer face to face is often the only way you can find out if you’re on the right track. The Roses, who sell primarily wholesale, always participate in a few retails shows a year, just so they can get exactly this kind of invaluable information.

You may have to experiment a bit at the beginning—or any time you make a change in your product—in order to find out whether or not the “show fits.”

Retailing Artisan Jewelry at Shows

Naturally when you think of marketing your production line you have to figure out how to reach that market. You can get your jewelry directly to the wearer by selling it to her (or him) directly, through retail sales. You might also wholesale your work–sell to an intermediary who marks it up and then presents it to potential buyers. You can even do both. Whatever choices you make are going to affect the venues at which you sell your product, the support materials you need, the price point, and even may affect the product itself. Let’s look at retailing first.

Most jewelry makers start their careers by selling directly to friends, family members co-workers—the people who will wear their jewelry. When you want to step it up, you’ll want to move on to one—or several—of the venues open to retails sales of handmade craft jewelry. And there are lots of them. They include online venues, such as your own website or a marketplace such as Etsy, or face-to-face venues, such as home parties, street fairs, pop-up boutiques, co-op galleries, charity shows. But some of the most popular places to sell artisan jewelry are local, regional, or national art and craft fairs.

Retail shows are great places to sell production work. People who attend shows are usually open to being engaged by the unusual or whimsical. They are looking for something special, something that “speaks” to them. In addition, customers at shows are often predisposed to buy something. Because show visitors usually buy on impulse, you have a better chance of making a sale if your appealing product has an affordable price tag. And affordable and appealing is exactly what your production artisan jewelry should be.

Don’t leave your one-of-a-kind pieces at home, however. While your production line provides steady sales, you might find yourself selling your more expensive, one-of-a-kind pieces as well simply because you are on hand to explain your work and make a personal connection to the customers.

Unique or limited edition work sells best when the customer can talk directly to the artist. Customers at art and craft fairs want to hear your story. It is what makes your jewelry personal to them.

As you tell your story, and explain why the work is unique, you begin building rapport with the buyer. This builds trust–which makes shows a great place to take custom orders, too.

Retailing at shows involves expenses and planning. First, you have to forecast how much work you’ll need to take with you and invest in the cost of materials. There will also be the costs of travel—gas or airfare, hotels, and food, if you’re going far. You’ll need cases, signage and lighting. You’ll want insurance if you have concerns about theft. There are booth fees and commission fees to the show sponsor. Many shows are held outside so there is always the chance of being rained out, or unseasonably hot weather.

But selling retail can be exciting. You get to talk directly to people who love your work enough to buy it. It’s also a great way to get feedback on the work—what customers like or don’t like, what sells and doesn’t sell and to what audiences. All information you need to alter, improve or target your work more closely to your audience.